Return Policy

Marhaba International Market Return Policy

At Marhaba International Market, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely happy with your order, we offer a return, exchange, or refund process designed to be fair and efficient. Please review the following policy to understand the steps required for a successful resolution.

Return Request Window

To initiate a return, exchange, or refund, you must contact us within 24 hours of receiving your order. This timeframe is crucial as it allows us to address your concerns promptly and efficiently. Requests made after 24 hours of receipt will not be eligible for return, exchange, or refund.

How to Contact Us

To request a return, exchange, or refund, please reach out to our customer service team through one of the following methods:

  • Email: Marhabamarkethelp@gmail.com
  • Phone: 559-900-1990

When contacting us, please provide the following information:

  1. Your order number
  2. The item(s) you wish to return or exchange
  3. A brief description of the issue or reason for return

Return Conditions

All returned items must be in their original, unused condition, and include all original packaging, tags, and accessories. Items that do not meet these conditions may be subject to a partial refund or may be returned to you at your expense.

Refunds and Exchanges

Upon receipt and inspection of the returned item(s), we will process your refund or exchange. Refunds will be issued to the original payment method used for the purchase. Please note that shipping and handling fees are non-refundable.

Exceptions

Certain items may be non-returnable or subject to different conditions due to health, safety, or hygiene reasons. 

We appreciate your understanding and cooperation. Our goal at Marhaba International Market is to provide you with a seamless shopping experience and to resolve any issues to your satisfaction. If you have any questions about our return policy, please do not hesitate to contact our customer service team. Thank you for shopping with us.